Автор:Samuel A. Culbert Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0195097467 You can follow any business guru you want, be it Peter Drucker or Tom Peters. You can adopt any new management concept, from reengineering to "empowering people." But Samuel A. Culbert has one caveat: no matter what managerial "religion" you follow--and there are many sound ones out there--before you can lead, manage, or team up effectively, you must comprehend the mind-sets of the people with whom you deal. In Mind-Set Management, Culbert provides a model for thinking about other people--about their self-interested motives and about their biased views of work events--as he shows managers at all levels how to use psychology instead of manipulation to give more productive advice. The essence of managing, says Culbert, is "staging the conditions for others to be effective," which today entails giving advice and feedback, not directives. This is particularly true with today's "empowering" management styles. But as most managers know all too well, advice is often resisted, resented,...
