Human Resources Management in the Hospitality Industry
Автор:David K. Hayes, Jack D. Ninemeier Год: 2009 Издание:John Wiley and Sons, Ltd Страниц: 204 ISBN: 9780470140604 This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, "Human Resources Management in the Hospitality Industry" focuses on the unique HR dilemmas you face in the hospitality industry.