Автор:Roger Fisher & William Ury Год: 2011 Издание:Random House Страниц: 240 ISBN: 9781847940933 Getting to Yes has been in print for over thirty years, and in that time has helped millions of people secure win-win agreements both at work and in their private lives. Including principles such as: Don't bargain over positions Separate the people from the problem and Insist on objective criteria. Getting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.