Книги автора Stanley A.Brown
Customer Relationship Management: A Strategic Imperative in the World of E-Business
Год: [не указано]
Издание: [не указанo]
Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality
Год: 2002
Издание: John Wiley and Sons, Ltd
Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
Год: [не указано]
Издание: [не указанo]
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