The Frustration Factor: How to Manage People Who Drive You Up the Wall
Автор:Gary A. Crow Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0944435300 Do you ever have to work with people who absolutely, totally, and unequivocally drive you up the wall? Do you sometimes feel like climbing the wall all by yourself as the quickest way to escape from those people? Are there days when you struggle with the nearly irresistible impulse to turn into a ranting, raving maniac? Is there that one person who gets you so uptight that you don't know whether to throw your office key in his face and walk out or just sit down and cry? If you are nodding "yes" toany of these experiences, you have had first-hand experience with The Frustration Factor. Unless you are aware of the behavior patterns of the people Gary Crow calls players and are prepared to counter them, it is easy to become the foil for their antics. The Frustration Factor is much the same as the virus causing the common cold. The symptoms are always about the same although the virus has many varieties. Players range from warriors to mainliners, from troublemakers to those...
