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Автор: Bjorn Andersen
Год: [не указано]
Издание:
[не указанo]
Страниц: [не указано]
ISBN: 0412735202
Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
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