Tele-Stress - Relief For Call Center Stress Syndrome
Автор:Stephen Coscia Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 1578200296 Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with commonsensestrategies.
