Six Sigma Team Dynamics: The Elusive Key to Project Success
Автор:George Eckes, Sandra Derickson Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0471222771 "Any Six Sigma effort without Facilitative Leadership is a swing-and-a-miss. Six Sigma Team Dynamics is a thorough discussion of the roles, responsibilities, and pitfalls to avoid as a project team traverses through the DMAIC process. Touch ?em all George, you?ve hit an upper deck shot here!" ?Mike Kaupa Senior VP, Process Management Park Nicollet Health Services "George makes Six Sigma simple. His solutions from real life about how to deal with individuals and teams could be applied to Six Sigma teams as well as to teams who have never heard of Six Sigma and who just want to be effective. The book is like a George Eckes session: you learned a lot, it seems so simple, and you had far more fun than you thought youwould in a session about Six Sigma. George gets the people part of Six Sigma!" ?Karen Horn Worldwide Leader Organizational Communication Six Sigma and Metrics Cisco Systems "For any Six...
