Автор:David Brown Год: 2010 Издание:HarperCollins Publishers Страниц: 128 ISBN: 9780007328079 The "Negotiating Secrets" that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Negotiation. Includes how to: Identify negotiating variables. Avoid common pitfalls. Use and interpret body language. Handle difficult people. Achieve brilliant win-win outcomes.