Mistreatment in the Workplace (Industrial and Organizational Psychology Practice)
Автор:Julie B. Olson-Buchanan, Wendy Boswell Год: 2009 Издание: [не указанo] Страниц: 224 ISBN: 1405177144 This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment. It focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. It creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics. It enables readers to identify best practices for resolving mistreatment occurrences, and for creating a civil workforce and preventing recursive mistreatment.