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Автор: Toni Hodges
Год: [не указано]
Издание:
[не указанo]
Страниц: [не указано]
ISBN: 0750674121
While return-on-investment measurement programs have gained wide acceptance and popularity over the last few years, two key components to successful program evaluation are often neglected: learning and performance evaluation. This book provides astep-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick reference—featuring the necessary checklists to evaluate the situation and tools for immediate application in a number of organizational settings—sales, leadership, and technical. It will prove an invaluable resource for anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement. provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results A new addition to the highly successful Improving Human Performance Series
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