Human Performance Improvement: Building Practitioner Competence
Автор:William J. Rothwell, Carolyn K. Hohne, Stephen B. King Год: 2007 Издание:Elsevier Страниц: 424 ISBN: 0750679964 Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a "high-performance workplace, enhance profitability, and encourage productivity" - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to: discover and analyze performance gaps; plan for future improvements in human performance; design and develop cost-effective interventions to close performance gaps. Формат издания: 15,5 см х 22,5 см.
