Emotions in the Workplace: Research, Theory, and Practice
Автор:Neal M. Ashkanasy, Charmine E. J. Hartel, Wilfred J. Zerbe Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 1567203647 Spanning a variety of disciplines, theories, and methods, the editors and the contributors to this uniquely cross- and interdisciplinary volume explore the factors that provoke emotions in the workplace, their effects, and how they should be managed. Among the propositions they examine are: emotions are not just effects in organizations but contribute to their structure; by examining emotions we learn more about certain organizational dynamics that may seem unemotional; the display of emotions may not beharmful; and leadership is actually about emotion management. An important, far-reaching exploration for specialists and academics in organizational behavior, psychology, and other fields in the social and behavioral sciences and for their executive counterparts in management.
