Автор:Matt Haig Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0749435763 For clear, understandable adivce for the non-technical audience, Matt Haig looks at every aspect of using em-mail as a communications tool: ?Email basics ?Internal and external e-mail ?Email management ?The email anatomy ?Email netiquette ?Spam (and how to avoid it) ?Email as a marketing tool ?Using e-mail to gain free publicity ?Email advertising ?Email and the web