Develop Your Assertiveness (Sunday Times Creating Success)
Автор:Sue Bishop Год: 2010 Издание: [не указанo] Страниц: 144 ISBN: 0749460016 Develop Your Assertiveness offers simple techniques to enable you to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as: the importance of choice behavior; tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people.