Customer Is King: How To Exceed Their Expectation (Virgin Business Guides)
Автор:Robert Craven Год: 2005 Издание: [не указанo] Страниц: [не указано] ISBN: 0753509687 Book DescriptionMake your business stand out from the crowd - look at it through your customers' eyes, understand what they really want and, ultimately, get them to buy from you. Includes, checklists and worksheets, case studies of real businesses, and answers to frequently asked questions.
