Building Knowledge Management Environments for Electronic Government
Автор:Ramon C. Barquin, Alex Bennet, Shereen G. Remez Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 1567261086 Tools and Techniques to Improve Performance Building Knowledge Management Environments for Electronic Government shows you how to harness the power of the Internet to bring information to government decision-makers and citizens alike - and in so doing, to create a more efficient, responsive government. In this new resource, you'll learn how to design and build new environments for enterprise-wide performance improvement. Use the key tools and techniques of this emerging discipline to create a newculture of information sharing. Detailed case studies teach you how to apply knowledge management on an agency-wide basis. Discover the critical success factors -- and learn from mistakes that have been made -- so you can avoid problems from the start. You'll Learn How To: * Move from data to information, intelligence, knowledge, and finally, wisdom * Link communities of practice to knowledge bases * Use best practices for knowledge management from a case study in the defense...
