Автор:Rupert Eales-White Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0070187223 "Crammed with practical suggestions for improving the way you communicate..."--John Cotton, Director, Group Human Resources, Barclays pic. Internationally known management consultant Rupert Eales-White reveals his foolproof approach to managing work relationships, using the science of effective questioning for workers at all levels.