Книги автора Garber Peter
Learning Points: 100 Activities and Actions for E-Communications Excellence
Год: 2004
Издание: [не указанo]
Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points)
Год: 2004
Издание: [не указанo]
Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points)
Год: 2004
Издание: [не указанo]
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