Call Centers For Dummies
Call-центр частной медицинской клиники: создание конкурентного преимущества
Casting for Big Ideas. A New Manifesto for Agency Managers
Changing the Channel. 12 Easy Ways to Make Millions for Your Business
Chasing Youth Culture and Getting it Right. How Your Business Can Profit by Tapping Today's Most Powerful Trendsetters and Tastemakers
Chief Customer Officer 2.0. How to Build Your Customer-Driven Growth Engine
Closing a Sale In a Day For Dummies
Coaching Salespeople into Sales Champions. A Tactical Playbook for Managers and Executives
Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy
Conscious Marketing. How to Create an Awesome Business with a New Approach to Marketing
Converge. Transforming Business at the Intersection of Marketing and Technology
Convergence Marketing. Combining Brand and Direct Marketing for Unprecedented Profits
Convert Every Click. Make More Money Online with Holistic Conversion Rate Optimization
Copy, Copy, Copy. How to Do Smarter Marketing by Using Other People's Ideas
Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Creating Value Through People. Discussions with Talent Leaders
Critical Selling. How Top Performers Accelerate the Sales Process and Close More Deals
CRM For Dummies
Customer Experience For Dummies
Customer Experience Management. A Revolutionary Approach to Connecting with Your Customers
Customer Genius
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Customer-Centric Marketing. Build Relationships, Create Advocates, and Influence Your Customers
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