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Автор: Andrew Seth, Geoffrey Randall
Год: [не указано]
Издание:
[не указанo]
Страниц: [не указано]
ISBN: 0749435496
With unrivalled access to the top decision-makers in all the leading companies, this is a must-read for anyone in business today. Retailers, managers and students can all learn from the trailblazing companies which have led the way in the area of competencies, competitive strategies, marketing, internationalization, and world best-practice customer service levels.
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