The Global Public Management Revolution : A Report on the Transformation of Governance
Автор:Donald F. Kettl Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0815749171 Since the 1980s, a reform movement in public management has spread around the world. Many diverse nations-among them New Zealand, the United States, South Africa, and Canada -have taken up the reform agenda in a very short period of time, and it is remarkable that their basic strategies have been so similar. This reform movement has shared a common set of six core characteristics: productivity-finding ways to squeeze more services from the same-or smaller-revenue base; marketization-replacing traditionalbureaucratic mechanisms with market strategies; service orientation-putting citizens-as-service-recipients first; decentralization-transferring more service-delivery responsibilities to local governments and to front-line managers; policy-explicitly separating government's role as purchaser of services from its role in providing them; and accountability for results-focusing more on outputs and outcomes instead of processes and structures. Management Reform for the 21st Century...
