The Dynamics of Conflict Resolution: A Practitioner's Guide
Автор:Bernard Mayer, Bernard S. Mayer Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 078795019, 078795019X, 078795019X This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
