Маркетинг. Общие вопросы

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Marketing for Keeps

Автор: Carla B.Furlong
Год: [не указано]
Издание: [не указанo]
Страниц: 256
ISBN: 9780471540175
Imparts a detailed strategy focused on keeping customers and getting more of their business. Develops a management planning guide for customer retention including effective methods for service and quality issues. Features the best practices of over 35 Nor
Добавлено: 2014-06-30 09:44:04