ICT Enhanced E-Hotels vol. 1: ICT Ehanced Hotel Catering Information Systems (Volume 1)
Автор:Prof Paul/P Mwangi/M Maringa/M Phd Год: 2012 Издание: [не указанo] Страниц: 134 ISBN: 1480030988 Prevailing trends of globalising world markets, along with their principal conduit, the Information and Communication Technology (ICT) phenomenon, pose a critical challenge to the local hotel industry. In order to maintain competitiveness in the world scene, this industry is compelled to urgently jump onto the bandwagon of e-commerce. It must transform its basic unit of function, the hotel into e-hotels. Good business sense though demands change that is well in hand, whose elements are clearly understood, in order to optimise resources, and maximise the desired positive results. It is crucial therefore to fully understand the relationship of hotel activities and the use of ICT in such e-hotels. For this reason, focus is brought to bear on the primary activity level in e-hotels, of Products and Services such as food, beverages, conferencing, banqueting, and rooming, which level is variously known as the Catering Information Services component of a hospitality unit. The primary activity...
