How to Measure Training Results : A Practical Guide to Tracking the Six Key Indicators
Автор:Jack Phillips, Ron Stone Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0071387927 How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results