Kниги автора Lorraine L. Ukens

101 Ways to Improve Customer Service

Adventure in the Amazon (Pfeiffer)

Adventure in the Amazon, Leader's Manual

Arctic Expedition (Pfeiffer)

Consensus Activity Samplers (3) Set : Adventure in the Amazon; Arctic Expedition; Stranded in the Himalayas

Getting Together

Getting Together: Icebreakers and Group Energizers

Lost in the Cradle of Gold

Lost in the Cradle of Gold

Stranded in the Himalayas

Stranded in the Himalayas, Activity (Pfeiffer)

Stranded in the Himalayas, Leader's Manual (Pfeiffer)

The New Encyclopedia of Group Activities (w/CD)

Trouble on the Inca Trail

Trouble on the Inca Trail : Participant's Workbook (Pfeiffer Essential Resources for Training and HR Professiona)

What Would You Do? A Game of Ethical and Moral Dilemma, Participant Workbook

Working Together

Working Together : 55 Team Games