Общий менеджмент

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The Art of SpeedReading People: How to Size People Up and Speak Their Language

Автор: Paul D. Tieger, Barbara Barron-Tieger
Год: 1999
Издание: Little, Brown and Company
Страниц: 224
ISBN: 9780316845182
Wouldn't it be great to have x-ray vision into other people's personalities - to know what they are thinking, what they care deeply about, their likes and dislikes? With x-ray vision you'd know how best to approach people, how to pique their interest in your ideas, how to strike a bargain, resolve a conflict, or simply help others feel more at ease relating to you. A salesperson pitching a customer. A manager trying to motivate an employee. A teacher attempting to make a point with a student. In eachof these situations, how do you determine what strategy is best? Should you joke around? Stick to the facts? Make small talk? Cut to the chase? The right approach can spell the difference between getting what you want from people and getting your signalscrossed. In "The art of speedreading people", Paul D. Tieger and Barbara Barron-Tieger show how easy it is to identify key personality characteristics and how you can use this knowledge to communicate more effectively and achieve...
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