Автор:John G. Miller Год: 2003 Издание: [не указанo] Страниц: [не указано] ISBN: 0966583280 Book DescriptionThis is the Spanish edition of John Miller's perennial favorite: "QBQ! The Question Behind the Question" Have you ever heard questions like these? "Why do we have to go through all this change?" "Why don't they communicate better?" "When is someone going to train me?" "Who dropped the ball?" "When is that department going to do its job right?" "When will someone share the vision?" "Why is this happening to me?" "When will we get more tools and better systems?" If so, QBQ! is the book for you and your organization. In today's business culture, the lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization - or individual - can achieve its goals, compete in the marketplace, fulfill its vision, or develop people and teams without personal accountability. The solution is an entirely new approach - characterized by new thinking and behaviors - where we no longer give lip service...
