Автор:Bennie L. Crane, Julian Williams Год: [не указано] Издание: [не указанo] Страниц: [не указано] ISBN: 0878148426 No matter what race, gender, or other sociocultural group we are born into, we all have one thing in common: our humanity. From this common ground we can begin to establish and work toward common goals. This book is a frank discussion on the leadership and interpersonal relationship problems within fire departments, but can be used by anyone working to unify a group. Real-life situations are presented in order to provide the readers with some proven methods to resolve leadership, motivational, racial, and gender diversity problems. The techniques presented will serve the organization?s goals as well as the needs of the individual members. The idea is that when both the organization?s goals and the individual?s needs are met, productivity is increased. In This Book Readers Will: ? Recognize the importance of effective human relations in achieving the organization?s goals ? Be able to identify the elements of effective leadership ?...
