The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide (Active Training Series)
Автор:Mel Silberman Год: 2004 Издание: [не указанo] Страниц: [не указано] ISBN: 0787973556 Book DescriptionAssertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to Express themselves in a straightforward way?without offending others Stand their ground, tactfully even in the face of resistance Persist with people who fail to fo