Инвестиции

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Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/e

Автор: Joseph Defeo, J. M. Juran
Год: 2010
Издание: McGraw-Hill Professional Publishing
Страниц: 1136
ISBN: 0071629734
The definitive quality management compendium - revised for the first time in a decade. For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition - the first revision of the Handbook in 10 years - forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
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