Joseph M. Juran: Critical Evaluations in Business and Management (Critical Evaluations in Business and Management)
Автор: [автор не указан] Год: 2005 Издание: [не указанo] Страниц: 612 ISBN: 0415325714 For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. His pioneering work in Quality is heralded all around the world, and his ideas on total quality management center upon the role of employees, their involvement and empowerment. This collection gathers together and reprints key material to enable students and researchers to explore the impact of Juran's ideas. The set includes a new introduction and an extensive annotated bibliography, making this an invaluable research resource for student and scholar alike.