Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Автор:Evenson Год: 2010 Издание:AMACOM Страниц: [не указано] ISBN: 9780814416419 Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely...
