Общий менеджмент

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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business P

Автор: H. James Harrington, K. C. Esseling, Van Nimwegen
Год: 1997
Издание: McGraw-Hill
Страниц: 314
ISBN: 0070267790
This long-awaited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on implementation guide. It focuses on upgrading information distribution paths to optimize the many processes with which they come in contact. Filled with lists, charts, and appendices, this workbook tells how to document a company's processes, analyze current effectiveness, design new processes, use system enablers, and much more.
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