Kниги автора J Shepard

ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management Автор: Ivanka Menken, Gerard Blokdijk Год: 2008 Издание: [не указанo]	Knowledge Management Best Practice WorkBook: Roadmap, Transition, Management, Implementation and Project Plan - Ready to use supporting documents bringing Theory into Practice Автор: Ivanka Menken, Gerard Blokdijk Год: 2008 Издание: [не указанo]
Lights Out in the Reptile House Автор: J Shepard Год: 1990 Издание: [не указанo]	Outsourcing Best Practices Step-By-Step Guide on How to Manage the Changes, Challenges, Opportunities and Implement a Successful Outsourcing Process Автор: Ivanka Menken, Gerard Blokdijk Год: 2008 Издание: [не указанo]